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Transaction Security

MANETTI SA acknowledges how important the security of Your Personal Data and your electronic transactions is and takes all necessary measures, according to the most updated and advanced methods, in order to ensure the maximum security for you. All information in relation to your personal data and your transactions is safe and confidential. The security of the e-shop of MANETTI SA is managed with the following methods:

Customer Identification

The codes used for your identification are two: Username and Password, which provide you with secure access to your personal account each time entered. You can change your Password as often as you wish. Only you can access your account through the above codes and you are exclusively responsible for keeping it secret from third parties. In case of loss or disclosure, you should immediately notify us or else the e-shop of MANETTI SA is not responsible for use of your secret code by an unauthorized person. For security reasons, we recommend that you change your password frequently and avoid using the same and easily tracked codes (e.g. the date of birth).

· Securing the Secrecy of the Transmission of your Personal Data

· In order to secure the data transmission secrecy, we use the cryptographic protocol SSL (Secure Sockets Layer) - 128bit.

· Automatic Disconnection. If no activity takes place for 120 minutes, you are automatically disconnected from the e-shop of MANETTI SA.

· Controlled Access (firewall). Access to the systems (servers) of MANETTI SA is controlled by firewall, which allows use of specific services on behalf of customers/users, prohibiting at the same time access to systems and databases with confidential data and information of the company.

· Cryptography. Personal data (password, addresses, telephone numbers, credit cards, etc.) which you input in any part of the website are encrypted. MANETTI SA uses the cryptographic protocol SSL, with cryptography 128bit (currently, the most powerful), for safe on-line commercial transactions. Therefore, all your personal information, including your credit card number, name and address, are encrypted, so that they cannot be read or modified during transmission via Internet. Protocol SSL (Secure Sockets Layer) is nowadays a global standard in the Internet for the authentication of websites, when used from the web users, for the cryptography of data among the web users and the web servers. A SSL encrypted communication requires all information exchanged between a customer and a server to be encrypted from the software sending the information and be decrypted from the software receiving the information, protecting thus personal information during their transmission. Furthermore, all information sent via SSL protocol is protected by a mechanism which automatically verifies whether data have being modified during transmission.

Transactions secrecy

Secrecy is considered self-evident. The same basic principles governing classic transactions apply also in the case of e-commerce. All information transmitted from the user/member to MANETTI SA is confidential and MANETTI SA has taken all necessary measures so that it is used only to the extent that it is deemed necessary within the framework of the services provided. Indicatively, the following measures have been taken:

· Only authorized employees have access to your transaction information and only when necessary, e.g. to deal with your requests.

· MANETTI SA does not reveal customers' data and their transactions, unless authorised by you in writing or imposed by virtue of a court' s judgment or a decision of a public authority.

· In case MANETTI SA uses the services of third parties for the support of its systems, it sees to ensure secrecy.

· You can ask for any data of yours stored, as well as for their correction in case you have evidence that a mistake has occurred.

· For your security, you should also treat all information provided via the service as confidential and secret and you should not disclose it to third parties.

· You shall receive catalogues and printed matter only if you wish and state this while registering as member.

In any case the e-shop of MANETTI SA does not reveal or publish your personal data and the information that you entrust us in any way. Personal data made available to us with your registration as member are used solely for the execution of your transactions. All information is encrypted and kept in absolute security.

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